Service Development Assistant

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Service Development Assistant is a part of the Seniors and Disability Services team within Cumberland City Council.  The Seniors and Disability Team provides a range of quality direct services including information, carer support, home delivered and centre based meals, transport, activities, events and social groups to maintain overall wellbeing and independence. By providing a committed approach to person centred essential support, the team seeks to promote social inclusion, encourage an enhanced quality of life and increase capacity for seniors and people with disability to participate in the community.

The Service Development Assistant is responsible for undertaking administrative tasks which contribute to the delivery of high-quality services to Seniors and Disability Services team customers. It achieves this by ensuring staff in the Seniors and Disability Services team receive administrative and logistical support of a high standard. The role demands a high level of relationship building along with meticulous administrative skills in the areas of service delivery, promotion/ marketing, quality assurance, managing workloads, and organisational  compliance.

The successful applicant will require:

• Qualifications in administrative functions, community services, aged or disability care and/or equivalent relevant experience
• High level administrative skills, including attention to detail, ability to maintain accurate records and advanced skills in Microsoft Office
• Demonstrated experience working with a diverse range of groups including culturally and linguistically diverse communities
• Advanced written and verbal communication skills
• Ability to prioritise, organise and be flexible in assigned tasks to meet deadlines
• Class C driver’s licence.
• Current NDIS Worker Screening Check or ability to obtain

Download the position description here for more information. 

About this role: 

• 1x Term contract (up to 30/06/2027 with the possibility of extension), part-time position 
• Working Tuesdays, Wednesdays, and Thursdays, from 9:00am to 2:30pm with 30 minute lunch break, 15 hours per week
• This role is predominantly located at Council's Merrylands office, however may be required to work across any of Council’s work locations

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 6 of the Cumberland Salary Structure with a salary range of $34.68 to $39.88 per hour, plus 12% superannuation (commencing first pay period in July 2025)
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required
• Provide evidence of your vaccination status as part of the employment screening process, in accordance with Council’s COVID-19 Vaccination Procedure.

Enquiries: Contact Loretta Byrne, Project Officer - Seniors and Disability on 8757 9125 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Tuesday 8 July 2025

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.