Customer Service Officer - Tennant Creek

ABOUT THE ROLE

Are you passionate about helping people and making a positive impact in your community? Barkly Regional Council is looking for a proactive, customer-focused individual to join our team as a Customer Service Officer in Tennant Creek.

This role is the first point of contact for the Council and plays a vital role in delivering high-quality service to residents, visitors, and internal teams. You'll support the day-to-day operations of the Administration Centre, assist with various administrative tasks, and ensure that all customers receive prompt, courteous, and professional service.

THE ESSENTIALS

• Previous customer service and administration experience.
• Understanding of the role including relevant policies and procedures.
• Strong written and verbal communication skills.
• Well-developed computer skills, in particular MS Office.
• Current Driver’s Licence.
• Current National Police Criminal History Check.
• Current Working with Children Clearance (Ochre Card – Northern Territory).

ABOUT YOU

• You genuinely enjoy helping others and take pride in delivering, professional, and efficient customer service.
• You can juggle multiple tasks, manage records accurately, and stay on top of daily administration responsibilities with ease.
• You’re a dependable team player with strong communication skills and a collaborative approach.

THE FINER DETAILS

• Full-Time position paying Level 8 Pay Point 1 of the Barkly Regional Council Enterprise Agreement 2023.
• Annual Salary of $61,914.46 per annum ($2,381.33 gross per fortnight).
• Tennant Creek Zone Allowance of $1.89 per ordinary hour.
• 11.5% Superannuation.
• Annual Leave of 6 weeks paid with 17.5% Leave Loading.
• Free access to our Employee Assistance Program.
• Housing subsidy of up to $330.00 gross per week may be available for the right applicant.
• Relocation Assistance of up to $5,000.00 available for external applicants.

ADDITIONAL INFO

Barkly Regional Council requires that all applicants have a National Criminal History Check. You will be required to provide a recent National Criminal History Check prior to any offer of employment.

Barkly Regional Council requires the applicant to be able to produce or be able to obtain a Working with Children Clearance (Ochre Card – Northern Territory) prior to commencement. 

Interviews may be scheduled before the closing date and as applications are received.

We welcome and encourage applicants from diverse backgrounds, and we are committed to providing equal employment opportunities to everyone.

Any application from outside of Australia that does not clearly show that the applicant has full Australian working rights will be automatically rejected.

APPLY

To apply for your new adventure, submit an Expression of Interest covering the Essential Criteria along with your up-to-date Resume to hr@barkly.nt.gov.au

Need more information contact Lauren McDonnell on (08) 8962 0000.

Applications Close 5:00 pm, Friday, 27th June 2025