Team Leader Leisure & Aquatic Operations

Here at CBCity 
The City of Canterbury Bankstown is one of the largest Councils in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services which includes childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents. 

Click here to hear what our Leisure and Aquatics Team have to say about working at CBCITY! 

The role
This role, Team Leader Leisure and Aquatic Operations is responsible for the efficient, effective, and sustainable management of Council’s Roselands Leisure & Aquatic Centre. 

Overseeing daily operations in line with industry standards, including the Leisure & Aquatics Operations Manual, Royal Life Saving Society Guidelines, and NSW Practice Note 15. 

The role involves supervising diverse staff and patrons, ensuring safety, cost-effectiveness, and quality service delivery. Team Leaders also assist in training, technical guidance, and contribute to risk management and the implementation of the Unit Plan, while managing budgets and operational performance.

Duties will include but not be limited to:

• Led and support operations across Leisure & Aquatic Centres, ensuring financial sustainability, compliance with budgets, and continuous service improvement.
• Directed a diverse team, fostering a cohesive, safe, and high-performing workplace through coaching, performance planning, and competency development.
• Oversee daily facility operations, including supervision of pools, grounds, and public interactions, ensuring alignment with safety plans (SWP15, supervision plans, SOPs).
• Maintained regulatory compliance with NSW Health standards through rigorous water quality management and trained staff in plant, filtration, and equipment upkeep.
• Recruited, developed, and managed staff to deliver exceptional customer service and uphold the Leisure & Aquatic Services Charter.
• Collaborated with stakeholders including hirers, wellness teams, and maintenance units to deliver safe, clean, and engaging programs and experiences.
• Implemented preventative maintenance schedules with Asset Management to minimise disruptions and maintain high facility standards.
• Monitored and reported operational performance, responded to emergencies, and ensured accurate documentation and reporting across all areas of responsibility

*For a full list of duties, click here to review the position description.

You will have:

• Certificate III in Community Recreation or equivalent
• Pool Lifeguard Licence & Certificate
• Technical Operations Certificate (RLSSA, TAFE NSW or equivalent)
• Senior First Aid & CPR Certificate
• Current Class C Drivers Licence
• Current Working with Children Check (WWCC)
• A minimum 2 years’ experience in managing a similar leisure & aquatic facility.
• Experience in the planning and execution of operational, financial and people plans to successful outcomes
• Demonstrated experience in the management of Leisure and Aquatic Centre Operations or similar
• Demonstrated people leadership and management experience
• Demonstrated experience in accurately managing financial performance against budget
• Demonstrated experience in undertaking a risk management approach to aquatic facilities
• Highly developed communication skills.

The salary range for this opportunity starts at $90,858 (Grade G, Step 1) + 11.5% super. Salary may be negotiable dependent on skills and experience. 

What’s on offer:

• An attractive remuneration package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Brent Grant (Coordinator Leisure and Aquatic Operations) at Brent.Grant@cbcity.nsw.gov.au.

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the essential qualifications and experience within the position description and explaining your suitability for the role.

Applications close Sunday, 15 June 2025

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. 

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Driving History Record, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.