Expression Of Interest - Customer Service Officer

Expression of Interest - Customer Service Officer

 Closing date: 31/12/2026 4:00 PM W. Australia Standard Time

 Location: Margaret River

 Department: Corporate & Customer Services

 Compensation: Annual Package AUD $74,923.00 - $82,721.00

 Employment type: Part-Time

 Work Arrangement: On-site

About the opportunity

We are currently seeking enthusiastic and passionate Customer Service Officers to join the team. Reporting to the Team Leader Customer Services, you will be responsible for providing a professional initial point of contact on the phone and over the counter. Main duties will include answering customer service phone lines, taking payments over the phone for applications, data entry of customer service requests and general administration tasks.

Previous experience answering a customer service phone line, processing Eftpos payments, accurate data entry, inbox management and working in a multi-disciplinary front-line customer service environment is highly desirable.

If you have a passion for providing great customer service, please apply.

Details

Expression of interest – Customer Service Officer
Non-Continuing, Part-time employment 45 – 67.5 hours/fortnight

ASAP start until April 2027

IA Level 4 ($74,923 - $82,721 per annum pro-rata)

Plus superannuation, career development, generous leave provisions and recreation centre membership

Position description and selection criteria

Customer Service Officer Position Description

• Demonstrated passion for providing excellence in customer service 
• Well-developed oral communication and interpersonal skills including experience dealing with conflict 
• High level of data entry accuracy and attention to detail
• Experience with processing financial transactions, and balancing at end of day

To apply

All that is required is a letter expressing your interest in the position, highlighting your current skills and experience relevant to the position, a copy of your current resume and the completed application.

Applications will be stored in our database for 12 months. Should you wish to withdraw your application, please email [email protected]. Please be aware that should you wish to be considered for any advertised vacancies, you will still be required to submit an application with all required documentation.

Please upload your:

• Cover letter
• Resume/CV
• Supporting documents, e.g. qualifications, licences, work samples, etc.

Applications close

Expressions of interest will close at 4pm 31 December 2026.

For questions about the role

For more information, please contact Customer Service Team Leader, Catherine Thomson on [email protected] or (08 9780 5224)

Andrea Selvey, CEO