Digital Communications and Media Officer

Here at CBCity

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents. 

The Role

CBCity is looking for a skilled Digital Communications and Media Officer to join our Communications Unit. In this role, you’ll bring content to life, sparking interest and connecting with our community by sharing stories about the valuable services, initiatives and projects we deliver.

You’ll lead the planning, creation and distribution of targeted content across Council’s social media channels and websites to maximise engagement.

Working closely with internal teams, you’ll identify opportunities, track performance, and report on key metrics to ensure alignment with strategic goals and best practices.

Duties will include but not be limited to:

• Plan, create and publish engaging content across Council’s social media channels and websites, ensuring alignment with target audiences and strategic objectives.
• Manage and monitor Council’s social media presence, including non-Council platforms and respond to enquiries and emerging issues in a timely and professional manner.
• Analyse content performance, track key metrics and report insights to inform future campaigns and improve engagement.
• Contribute to the development of digital and print materials such as newsletters, flyers, website content and video assets for social media.
• Assist with preparing media materials, Mayoral correspondence, interview coordination, and support for Mayoral events and outreach activities.
• Undertake additional tasks as directed by the Team Leader Digital and Media or Manager Communications.

For a full list of duties, click  HERE to review the position description.

You will have

• Tertiary qualification in communications, media, or a related field, or equivalent industry experience.
• Extensive experience managing social and digital media platforms.
• Proven ability to create targeted, engaging content across Facebook, Instagram, Twitter, and LinkedIn.
• Skilled in producing video content for diverse channels and formats.
• Strong knowledge of social and web analytics tools to guide content strategy and decision-making.
• Demonstrated capability to manage multiple projects simultaneously within tight deadlines.
• Experience working in a fast-paced environment, adapting to shifting priorities and time pressures.
• Availability to work evenings and weekends as required.
• Current Class C Driver’s Licence and willingness to drive a vintage Kombi.

Desirable (but not essential) skills include media experience, the ability to simplify complex or political issues for varied audiences, website experience and graphic design capabilities such as typography and image editing.

The salary range for this opportunity starts at $90,858 (Grade G, Step 1) + Super. Salary is negotiable dependent on skills and experience. 

What’s on Offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Liz Berger (Manager Communications) at liz.berger@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Tuesday 8 July 2025.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community, and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.